Billing and Payment Policy

Billing & Payment Policy

Last updated: April 2025

🧾 Accepted Payment Methods

We accept the following secure payment methods at checkout:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

All payments are processed in Canadian Dollars (CAD).

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🔒 Secure Transactions

We take security seriously. All transactions on our site are processed using 128-bit SSL encryption, ensuring your personal and payment information stays protected.

We do not store your credit card information after payment. All data is securely handled by our payment processors.

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📦 Billing Accuracy

To avoid order delays, please ensure your billing and shipping details are complete and accurate at checkout. We are not responsible for failed deliveries due to incorrect information.

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🧮 Taxes

Applicable taxes are calculated automatically at checkout based on your location. Taxes are shown clearly prior to confirming your order.

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✅ Order Confirmation

After placing an order, you will receive an email confirmation that includes your order details and transaction ID.

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🔁 Refunds & Disputes

Refunds are issued to the original payment method. If you have a billing-related dispute, contact us directly before opening a claim through your provider.

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🛡️ Fraud Prevention

For your protection and ours, we may request identity verification for suspicious or high-value orders. Failure to respond may result in order cancellation.

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📞 Contact

Support: Available 24/7
Email: info@forgedinfilament.shop
Phone: +1 (647) 987-8246
Business Address: 96 Gerrard St E Unit 7K, Toronto, Ontario, M5B 1G7, Canada
Service Hours: Mon–Fri, 9:00 AM to 5:00 PM EST
Order Cut-off Time: 12:00 AM EST