Billing and Payment Policy

Billing & Payment Policy

Last updated: April 2025

๐Ÿงพ Accepted Payment Methods

We accept the following secure payment methods at checkout:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

All payments are processed in Canadian Dollars (CAD).

๐Ÿ”’ Secure Transactions

We take security seriously. All transactions on our site are processed using 128-bit SSL encryption, ensuring your personal and payment information stays protected.

We do not store your credit card information after payment. All data is securely handled by our payment processors.

๐Ÿ“ฆ Billing Accuracy

To avoid order delays, please ensure your billing and shipping details are complete and accurate at checkout. We are not responsible for failed deliveries due to incorrect information.

๐Ÿงฎ Taxes

Applicable taxes are calculated automatically at checkout based on your location. Taxes are shown clearly prior to confirming your order.

โœ… Order Confirmation

After placing an order, you will receive an email confirmation that includes your order details and transaction ID.

๐Ÿ” Refunds & Disputes

Refunds are issued to the original payment method. If you have a billing-related dispute, contact us directly before opening a claim through your provider.

๐Ÿ›ก๏ธ Fraud Prevention

For your protection and ours, we may request identity verification for suspicious or high-value orders. Failure to respond may result in order cancellation.

๐Ÿ“ž Contact

Support: Available 24/7
Email: info@forgedinfilament.shop
Phone: +1 (647) 987-8246
Business Address: 96 Gerrard St E Unit 7K, Toronto, Ontario, M5B 1G7, Canada
Service Hours: Monโ€“Fri, 9:00 AM to 5:00 PM EST
Order Cut-off Time: 12:00 AM EST