Cancellation Policy
Cancellation Policy
Last updated: April 2025
🚫 Order Cancellation Window
Orders may be cancelled within 4 hours of being placed. After this period, production typically begins, and the order can no longer be cancelled.
Important: Once production starts, we cannot stop or refund your order unless it falls under our Return & Refund Policy.
🛠️ How to Cancel
To request a cancellation, contact us as soon as possible after placing your order:
- Email: info@forgedinfilament.shop
- Phone: +1 (647) 987-8246
- Support Hours: Monday–Friday, 9:00 AM to 5:00 PM EST
Please include your order number in the message to expedite your request.
🚚 Modifying Shipping Details
You may request a change to your shipping address before the order is shipped.
We cannot modify shipping info once an item is in transit.
⏳ Late Cancellation / Return-to-Sender
If your order is not cancelled within the allowed timeframe but you no longer want the item, you may still return it upon delivery, subject to the conditions outlined in our Return & Refund Policy.